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Novel coronavirus (covid-19) health alert

IMPORTANT UPDATE 07/07/20

We are still encouraging as many people as possible to stay home, practice social distancing and self-isolation for possible infectious upper respiratory symptoms.

The doctors have all returned to the practice, however we are still doing as much as possible by telehealth for your safety and ours. This will continue until at least September, pending any government updates. 

If you do wish to see your doctor in person our reception staff will initially book you in for a telehealth consultation and your doctor will organise a time for you to come in, if they see necessary. 

Vaccinations, wound dressings and other essential services are still operating so please speak with our reception staff regarding these concerns. 

From Monday the 20th of July we will be recommencing charging our regular consultation fees. Please advise your doctor if the COVID-19 pandemic has caused you financial strain. 

We will still be routinely bulk billing those with pension and concession cards. 

For the time being, all telehealth consultations will be bulk billed for patients who have attended the practice in person within the last 12 months. We can provide telehealth consultations privately for patients who have not attended the practice in the last 12 months, however there will be no Medicare rebate for this. This change is the result of a government ruling effect as of the 20th of July 2020. 

Thank you for your cooperation during this challenging time. 

PLEASE CALL THE PRACTICE TO BOOK TELEHEALTH CONSULTATIONS OR USE OUR ONLINE BOOKING SYSTEM HOTDOC.

Opening Hours:

Monday to Friday 

 

 

Saturday

 

Sunday & Public Holidays

8:30am – 12:30pm

1:30pm - 6:00pm

By appointment

9:00am - 11:00am

By appointment

11:00am - 12:00pm

Walk-ins

 

CLOSED

Helpful information 

After Hours Medical Assistance

For emergencies, please ring 000, for non-emergencies please ring the After Hours Medical Service on 87246300.

Accessibility

Our practice has full wheelchair access, including in the bathrooms.

You can see any of our GPs 

If you can't get into see your regular doctor, there is no need to stress. Our GPs securely share patient notes and information in order to provide the most informed care every time you come in!

Other practice changes

Waiting rooms

Our waiting rooms are closed to avoid spreading germs so if you do attend the practice you will be asked to wait either out the front or in your car. 

Intercoms

There is an intercom located at both front doors. Please wave your hand in front of the intercom to speak with reception.

The flu vaccine 

We currently have stock of all flu vaccines. Please contact our reception to book in with one of our practice nurses for your flu shot. 

FAFP Health Hub

With the release of our seasonal newsletters we will discuss a different lifestyle health topic as we believe that education really empowers people to make the best possible decisions when it comes to their health! 

Click here to visit our Health Hub page for this discussion about physical activity!

SAVE THE DATE TO VACCINATE

On time vaccinations are your child's best protection against serious diseases. Download the app now!

Changes to fees:

As of the 1st of July 2019, follow up appointments will now be charged, but at a reduced fee.

We have also reduced the upfront costs for long consultations(> 20 minutes) and prolonged consultations.(>40 minutes). This reduction now means that the out of pocket expense is uniform for regular, long and prolonged consultations. 

See practice fees for more info.

First Avenue Family Practice

161-163 First Avenue

FIVE DOCK 2038

For Life-Threatening Emergencies Call 000
AFTER HOURS MEDICAL ASSISTANCE call 87246300 or attend Balmain Casualtly, RPA or Concord Hospitals

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