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Novel coronavirus (covid-19) health alert
IMPORTANT UPDATE 01/10/20
We are still encouraging as many people as possible to stay home, practice social distancing and self-isolation for possible infectious upper respiratory symptoms.
The doctors have all returned to the practice, however we are still doing as much as possible by telehealth for your safety and ours. The government has extended the medicare telehealth scheme, however, we are now unable to bulk bill telehealth consults for patients who have not attended the practice in person in the last 12 months. We are still able to provide telehealth consultations for these patients, however the consultations will incur a fee of $45, which does not qualify for a medicare rebate.
If you do wish to see your doctor in person, please discuss this with our reception staff and they will check with your doctor.
Vaccinations, wound dressings and other essential services are still operating so please speak with our reception staff regarding these concerns.
Thank you for your cooperation during this challenging time.
PLEASE CALL THE PRACTICE TO BOOK TELEHEALTH CONSULTATIONS OR USE OUR ONLINE BOOKING SYSTEM HOTDOC.
Opening Hours:
Monday to Friday
Saturday
Sunday & Public Holidays
8:30am – 12:30pm
1:30pm - 6:00pm
By appointment
9:00am - 11:00am
By appointment
11:00am - 12:00pm
Walk-ins
CLOSED
Helpful information
After Hours Medical Assistance
For emergencies, please ring 000, for non-emergencies please ring the After Hours Medical Service on 87246300.
Accessibility
Our practice has full wheelchair access, including in the bathrooms.
You can see any of our GPs
If you can't get into see your regular doctor, there is no need to stress. Our GPs securely share patient notes and information in order to provide the most informed care every time you come in!
Communication services
Our doctors have access to the following services for communication aid for people who need an interpreter, are deaf or blind
- Translating and interpreting service (131 450)
- National Auslan Interpreter (1800 246 945)
- Vision Australia (1300 847 466)
Other practice changes
Masks
When attending the practice you must wear a face mask. Your doctor will also be wearing a mask.
Waiting rooms
Our waiting rooms are open to a maximum of 3 patients at a time. You may still choose to wait outside if you prefer.
Intercoms
There is an intercom located at both front doors. Please wave your hand in front of the intercom to speak with reception.
The flu vaccine
We currently have stock of all flu vaccines. Please contact our reception to book in with one of our practice nurses for your flu shot.
FAFP Health Hub
With the release of our seasonal newsletters we will discuss a different lifestyle health topic as we believe that education really empowers people to make the best possible decisions when it comes to their health!
Click here to visit our Health Hub page for this discussion about physical activity!
On time vaccinations are your child's best protection against serious diseases. Download the app now!
Changes to fees:
As of the 1st of July 2019, follow up appointments will now be charged, but at a reduced fee.
We have also reduced the upfront costs for long consultations(> 20 minutes) and prolonged consultations.(>40 minutes). This reduction now means that the out of pocket expense is uniform for regular, long and prolonged consultations.